Last updated: 25 September 2026. This English translation is provided for information only; in the event of any discrepancy, the French version prevails.
1. Legal information
The website cavedemonaco.mc is operated by:
Cave de Monaco
Registered office: 26 boulevard des Moulins, 98000 Monaco
Registered with the Monaco Trade and Industry Register (RCI)
Contact: [email protected] / +377 99 90 24 19
2. Purpose
These General Terms and Conditions of Sale (T&Cs) govern sales of products made via the website https://cavedemonaco.mc/ to consumer or business customers, in the Principality of Monaco, in France and internationally.
Placing an order implies unreserved acceptance of these T&Cs.
3. Products
Cave de Monaco sells wines, champagnes and spirits. Each product is presented with a detailed description. Photographs are not contractually binding.
Alcohol abuse is dangerous for your health. Please drink responsibly.
The sale of alcohol to minors is prohibited. By ordering, the customer certifies that they are 18 years of age or older.
4. Prices
Prices are shown in euros (€), including all taxes. They do not include delivery costs, which are specified during the ordering process.
Cave de Monaco reserves the right to change its prices at any time. Products are invoiced on the basis of the prices in force when the order is confirmed.
5. Orders
5.1 Ordering process
The customer selects the desired products and adds them to their cart. After confirming the cart, the customer provides the information needed for delivery and payment. The order is confirmed once payment has been accepted.
Any order placed on the website implies the customer's full acceptance of these T&Cs. The sale is concluded upon receipt of payment.
Cave de Monaco reserves the right to refuse or cancel an order in the event of a previous dispute, a stock issue or suspected fraudulent payment.
5.2 Order confirmation
A confirmation email summarising the order details is sent to the customer. Cave de Monaco reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
6. Payment
Payment is made online by secure means: bank card (Visa, MasterCard, etc.) or any other method offered on the website. The order is considered effective once the bank payment centres have given their approval.
7. Delivery
7.1 Delivery areas
Products are delivered to the address given by the customer when ordering. Cave de Monaco mainly delivers to Monaco, mainland France and certain countries of the European Union.
7.2 Delivery times
Delivery times are shown when ordering. They are given for information only and may vary depending on logistical constraints.
7.3 Receipt of products
The customer must check the condition of the products delivered. In the event of damage or non-compliance, the customer must inform Cave de Monaco within 48 hours of receipt.
8. Right of withdrawal – Returns
8.1 Withdrawal period
In accordance with the legislation in force, the customer has 14 days from receipt of the products to exercise their right of withdrawal, without having to give reasons or pay penalties. They may use the form in the appendix.
8.2 Return conditions
Products must be returned in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be resold as new. Return costs are borne by the customer.
8.3 Refund
If the right of withdrawal is exercised, Cave de Monaco will refund the customer all sums paid, including the initial delivery costs, within 14 days of receiving the returned products.
9. Liability
Cave de Monaco cannot be held liable in the event of:
- improper use of the products;
- damage caused in transit if the parcel was accepted without reservation;
- force majeure (strike, disaster, etc.).
10. Personal data
The information collected by Cave de Monaco when the customer places an order is necessary to manage the order. In accordance with Monegasque law, the customer has the right to access, rectify and object to the personal data concerning them. Details are set out in our privacy policy.
11. Intellectual property
All elements of the website https://cavedemonaco.mc/ are and remain the exclusive intellectual property of Cave de Monaco. No one is authorised to reproduce, exploit, redistribute or use any element of the website in any way whatsoever, even partially.
12. Applicable law – Disputes
These T&Cs are governed by Monegasque law. In the event of a dispute, the courts of the Principality of Monaco shall have sole jurisdiction.
13. Customer service
For any information or question, our customer service is at your disposal:
- by email: [email protected];
- by phone: +377 99 90 24 19.
Appendix – Withdrawal form
Please complete and return this form only if you wish to withdraw from the contract.
To Cave de Monaco, 26 boulevard des Moulins, 98000 Monaco, [email protected]:
I hereby give notice that I withdraw from the contract for the sale of the goods below:
- Ordered on: …………… / received on: ……………
- Order number: ……………
- Customer name: ……………
- Customer address: ……………
- Customer signature (only if this form is sent on paper): ……………
- Date: ……………