Last updated: 2 October 2026. This English translation is provided for information only; in the event of any discrepancy, the French version prevails.
Cave de Monaco attaches great importance to the protection of your personal data. This policy explains what data we collect on the website cavedemonaco.mc, why, how long we keep it and how to exercise your rights.
1. Data controller
Cave de Monaco, 26 boulevard des Moulins, 98000 Monaco, [email protected], +377 99 90 24 19.
2. The data we collect
- Customer account: title, last name, first name, email address, password (encrypted), date of birth if you provide it;
- Orders: delivery and billing addresses, telephone, products ordered, amounts, history; payment is processed by our secure payment provider, we do not keep your bank details;
- Correspondence: messages sent through the contact form and any attachments;
- Newsletter: email address, if you subscribe;
- Browsing: technical data (IP address, browser type, pages viewed) and cookies, see article 7.
3. Why we use them
- to process and deliver your orders, issue invoices, manage returns and customer service: performance of the contract;
- to manage your customer account: performance of the contract;
- to reply to your contact requests: legitimate interest;
- to send you our newsletter and selections: consent, which can be withdrawn at any time via the unsubscribe link;
- to check that the buyer is of legal age, prevent fraud and keep the website secure: legal obligation and legitimate interest;
- to meet our accounting and tax obligations: legal obligation.
4. Who has access to them
Your data is intended for the Cave de Monaco team. Where relevant, it is passed on to our service providers: carriers (delivery), payment provider (payment), and our technical provider QWEB, which hosts the website on servers located in France. We do not sell or rent your data.
5. How long we keep them
- customer account: until it is deleted, or 3 years after your last activity;
- orders and invoices: 10 years (accounting obligations);
- contact messages: 3 years after the last exchange;
- newsletter: until you unsubscribe;
- cookies: 13 months at most.
6. Your rights
You have the right to access, rectify, erase, object to and restrict the processing of your data, as well as the right to data portability and to withdraw your consent at any time. To exercise them, write to us at [email protected] or to Cave de Monaco, 26 boulevard des Moulins, 98000 Monaco, stating your name and your request; we reply within one month.
If you believe your rights have not been respected, you may contact the Monaco Personal Data Protection Authority (APDP) or, if you live in France, the French data protection authority (CNIL).
7. Cookies
The website uses cookies that are essential to its operation (cart, account login, language, security), which do not require consent. Audience measurement or marketing cookies are only placed with your agreement, which you can give, refuse or change at any time.
8. Security
The website is accessible over an encrypted connection (HTTPS); passwords are stored in encrypted form and access to data is restricted to authorised persons.
9. Updates
This policy may change; the date of the last update is shown at the top of the page.